Ear Wax (Cerumen)
NICE guideline [NG98] Hearing loss in adults: assessment and management. Last updated: Oct 2023.
NICE CKS Earwax. Last revised: Mar 2025.
Article Last Updated:23/09/2025
Background Information
Definition
Ear wax (cerumen): normal physiological substance produced in the external auditory canal
- Component: combination of desquamated keratin from epithelial cells + secretions from sebaceous and ceruminous glands + foreign substances (e.g. dirt and cosmetica)
Earwax impaction: accumulation of earwax that causes symptoms and/or prevents assessment of the ear (often tympanic membrane not visualised)
Guidelines
Investigation and Diagnosis
Diagnosis is made by otoscopic examination:
- Impaction: cerumen is seen completely obstructing the external auditory canal, preventing visualisation of the tympanic membrane
Management
Indications For Removal
- Earwax causing hearing loss or other symptoms
- Typmanic membrane obscured by wax but needs to be viewed to establish a diagnosis (e.g. tympanic membrane perforation, otitis media)
Ear Wax Removal
Methods of removal:
- 1st line: wax softeners (sodium bicarbonate 5% ear drops, olive / almond oil drops, sodium chloride 0.9% nasal drops)
- 2nd line: ear irrigation with electronic irrigator with pre-treatment wax softeners (up to 5 days before)
- If unsuccessful: repeat use of wax softeners, or instil water into the ear canal 15 min before repeating ear irrigation
- 3rd line: microsuction / manual removal with a probe
Contraindications of Ear Irrigation
- Increased risk of infection / trauma / haemorrhage
- Perforated tympanic membrane
- Active infection / dermatitis of the ear canal
- Abnormalities of the ear canal (e.g. exostoses and ear canal stenosis)
- Acute otitis externa with oedematous ear canal and painful pinna
- Grommets in situ
- History of
- Any ear surgery (except extruded grommets within the last 18 months and discharged by ENT)
- Middle ear infection in the previous 6 weeks
- Any previous problems with ear irrigation
- Cleft palate (even if repaired)
- Foreign body in the ear
- Mucus discharge from the ear within the past 12 months (may indicate undiagnosed perforation)
- Hearing in only one ear if it is the ear to be treated
- Confusion or agitation
- Inability to cooperate (e.g. young children and some people with learning difficulties)
Possible Complications of Earwax Removal
- Otitis externa and media
- Tympanic membrane perforation
- Pain
- Veritgo
- Exacerbation of pre-existing tinnitus