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Ear Wax (Cerumen)

NICE guideline [NG98] Hearing loss in adults: assessment and management. Last updated: Oct 2023.

NICE CKS Earwax. Last revised: Mar 2025.

Background Information

Definition

Ear wax (cerumen): normal physiological substance produced in the external auditory canal

  • Component: combination of desquamated keratin from epithelial cells + secretions from sebaceous and ceruminous glands + foreign substances (e.g. dirt and cosmetica)

Earwax impaction: accumulation of earwax that causes symptoms and/or prevents assessment of the ear (often tympanic membrane not visualised)

Guidelines

Investigation and Diagnosis

Diagnosis is made by otoscopic examination:

  • Impaction: cerumen is seen completely obstructing the external auditory canal, preventing visualisation of the tympanic membrane

Management

Indications For Removal

  • Earwax causing hearing loss or other symptoms
  • Typmanic membrane obscured by wax but needs to be viewed to establish a diagnosis (e.g. tympanic membrane perforation, otitis media)

Ear Wax Removal

Methods of removal:

  • 1st line: wax softeners (sodium bicarbonate 5% ear drops, olive / almond oil drops, sodium chloride 0.9% nasal drops)
  • 2nd line: ear irrigation with electronic irrigator with pre-treatment wax softeners (up to 5 days before)
    • If unsuccessful: repeat use of wax softeners, or instil water into the ear canal 15 min before repeating ear irrigation
  • 3rd line: microsuction / manual removal with a probe

 

Contraindications of Ear Irrigation

  • Increased risk of infection / trauma / haemorrhage
    • Perforated tympanic membrane
    • Active infection / dermatitis of the ear canal
    • Abnormalities of the ear canal (e.g. exostoses and ear canal stenosis)
  • Acute otitis externa with oedematous ear canal and painful pinna
  • Grommets in situ
  • History of
    • Any ear surgery (except extruded grommets within the last 18 months and discharged by ENT)
    • Middle ear infection in the previous 6 weeks
    • Any previous problems with ear irrigation
  • Cleft palate (even if repaired)
  • Foreign body in the ear 

 

  • Mucus discharge from the ear within the past 12 months (may indicate undiagnosed perforation)
  • Hearing in only one ear if it is the ear to be treated
  • Confusion or agitation 
  • Inability to cooperate (e.g. young children and some people with learning difficulties)

Possible Complications of Earwax Removal

  • Otitis externa and media
  • Tympanic membrane perforation
  • Pain
  • Veritgo
  • Exacerbation of pre-existing tinnitus

References

Original Guideline

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